AccessHR is excited to partner with The Alex for the recruitment of two (2) full-time, permanent Human Resources Advisors / Business Partners. One HR Advisor will support the Housing client group and the other will support the Primary Care group. HR projects will be an integral part of both roles.

Position Description

The HR Advisors will report to the Manager, Human Resources, as part of a two-person HR Advisory Team. These positions provide a fantastic opportunity for the true generalist. You will spend a large portion of your time supporting specific client groups as a trusted partner to leaders and employees.

You will also have the opportunity to contribute to impactful and challenging projects as The Alex leverages their additional funding to expand their operations and community reach. Some upcoming projects include employee engagement, leadership development, succession planning, redesign of day one onboarding, personal development plan implementation, and an ADP Workforce Now LMS conversion project.

Another key differentiator is that you will see the positive impact of both you and your organization in service of the betterment of our community.

Ultimately, we are seeking an approachable, trustworthy, and mission-driven individual who is empathetic and takes a trauma-informed approach to delivering exceptional HR services.

Key Deliverables

• Leadership Coaching: Teach, guide, and empower leaders while enhancing their ability to foster effective, resilient teams that drive organizational success.

• Employee Relations: Address employee relations challenges including conflict resolution and performance management; provide recommendations for resolution.

• Talent Acquisition: Lead full-cycle recruitment processes from posting to hiring to onboarding; work with leaders to identify needs and recruit with a DEI-focused approach.

• Total Rewards: Communicate compensation, benefits, and rewards components to client groups; prepare and introduce total value statements.

• Projects: Actively participate in the creation and introduction of multiple projects including employment engagement, leadership development, succession planning, redesign of day one onboarding, personal development plan implementation, and an ADP Workforce Now LMS conversion project.

Qualifications

• Well Rounded Generalist: Knowledge and experience in all aspects of human resources with an emphasis on recruitment, change management, employee relations, and projects.

• Relationship Building & Client Service: Exemplary interpersonal skills as the successful candidates will build trust with a variety of diverse internal stakeholders.

• Community Values: Genuine commitment/dedication to community and social services; understands the nuances of working with vulnerable populations; empathetic, culturally sensitive, and tactful.

• Independent Team Player: Takes initiative and works independently while also bringing a truly collaborative mindset for project work.

• Leadership Development: Day to day work involves setting leaders up for success by coaching and mentoring them to build their leadership skills.

• Active Listener: Asks “tell me more” and “help me understand” questions to build full comprehension before offering solutions.

• Business Acumen: Navigates ambiguity well; brings an ability to develop procedures and processes to support a consistent and innovative approach.

• Change Management: Guides and supports employees and leaders through organizational transitions to ensure smooth adaptation, alignment with new goals, and sustained engagement.

• Presentations: Creates and delivers short presentations to client groups on a monthly or bi-monthly basis.

Education and Experience

• One to three years’ Human Resources experience is preferred; new graduates will be considered.

• Experience with or exposure to non-profit and/or social services organizations.

• Degree or Diploma in Human Resources or related field.

• Exposure to and/or understanding of Change Management principles.

Assets

• Experience using and/or implementing ADP Workforce Now or other Human Resources Information Systems (HRISs).

• CPHR designation or working towards designation.

• Volunteerism and community engagement experience.

• Project management education and/or experience.

• Knowledge and/or understanding of the Truth and Reconciliation Commission of Canada’s Calls to Action.