AccessHR is pleased to partner with Silver Gold Bull in the recruitment of a Customer Experience Manager.
Silver Gold Bull is Canada’s largest dealer of precious metals for the retail market and is proudly Alberta-based. We believe in precious metals as a safe store of value and exist to make them accessible to everyone.
This is a key role at the heart of our customer-facing team, dedicated to embodying our customer obsession while leading our in-house Customer Experience Team. You will be a mentor, coach, and guiding hand for a team of 8 Customer Experience professionals, balancing sales responsibilities while ensuring a top tier customer experience.
This is an in-office position with very little opportunity to work from home.
No relocation allowance available.
Our Core Values
We live our core values; these are not just words on the wall.
Customer Obsession: We will provide the very best customer experience
Growth: We value curiosity as a catalyst to growth, personally and professionally
Trust: Trust permeates every aspect of our business, our people, and the service we provide
Humility: We are confident yet humble and believe in serving first
What We Offer
We are goal-oriented and driven by our metrics to constantly improve and evolve. Our company culture is respectful and focused on growth, both for our company and everyone we work with. We will support your career development path and give you skills that will serve you for the rest of your life.
This is a great opportunity to join a progressive, supportive, and highly dedicated team. If this sounds like the right opportunity for you, please apply.
Interested candidates are invited to apply with a cover letter and resume by email to email@example.com. Please indicate “Customer Experience Manager” in the subject line of your email. The position posting will close at 6:00 pm on May 23rd, 2023.
All applicants will receive a personalized response and candidates under consideration will be contacted directly. Please be advised that applications will be monitored daily, and interviews may be scheduled throughout the posting period.
Download a copy of the position profile here.