AccessHR is excited to partner with Hull Services for the recruitment of a full-time, permanent People and Culture (P&C) Manager. This is a newly created role, and the successful candidate will be based out of Calgary.

 

Position Description

 

The People and Culture Manager will report to the Director of People and Culture and be part of an 11-person P&C team. This leadership role has four direct reports, including two P&C Generalists, one P&C Specialist, and a P&C Administrator.

 

This is a special opportunity for a knowledgeable and confident Human Resources leader who has extensive experience in employee relations and a proven ability to develop and lead a dedicated team of P&C professionals. You will spend a large portion of your time working with your P&C team to support approximately 52 Coordinators, Program Leaders, and Directors as a trusted partner.

 

This opportunity is ideally suited for a “Leader as Coach” style of leader with a strategic mindset and an ability to build collaborative and trusted relationships with operations.

 

Additionally, this role offers significant career growth opportunities, including participation in an HRIS implementation project, and succession planning under the mentorship of a highly regarded leader. Your work will also positively impact Alberta’s vulnerable youth, making this a rewarding and meaningful career choice.

 

Ultimately, we are seeking a friendly, trustworthy, and strategic-thinking individual who is emotionally intelligent and takes a collaborative approach to delivering exceptional P&C services.

 

Key Deliverables

• Leadership Development: Create and implement a leadership development plan to develop, coach, and support operational leaders; help leaders grow effective, resilient teams that drive organizational success.

• P&C Team Development: Teach, guide, and empower P&C team members to navigate challenges, achieve results, and get to the “next level” in their development.

• Employee Relations: Develop and implement an employee relations strategy including workplace culture, employee engagement, conflict resolution, performance management, and employee well-being components.

• Policy Development: Overhaul and maintain Human Resources policies and procedures to ensure employment standards compliance, consistency, and alignment with organizational goals.

• Talent Acquisition: Develop a recruitment strategy; provide strategic and tactical support for full-cycle recruitment processes.

• Total Rewards: Conduct compensation reviews and market analyses with a focus on the non-profit sector; collaborate with Finance and the Director of People and Culture on salary scale creation.

• CARF Accreditation: Maintain CARF accreditation standards of quality and accountability for the People and Culture team.

  Qualifications

• Employee Relations: In-depth knowledge and extensive experience in all aspects of employee relations, including employee engagement, conflict resolution, performance management, policy implementation & compliance, employee well-being, and learning & development.

• Collaboration: Ability to create collaborative, inclusive, and trusted relationships across P&C team and entire organization; promotes collective problem-solving and shared success.

• Legal and Compliance Knowledge: Proven ability to mitigate organizational risk; comprehensive understanding of Alberta Employment Standards, regulations, and compliance requirements.

• Relationship Building & Client Service: Exemplary interpersonal skills; able to establish trust with a wide variety of diverse internal stakeholders.

• Culture Champion: Passionate about maintaining a collaborative and ethical culture; understands the nuances of working with vulnerable populations and supporting front-line workers with compassion.

• Leadership Development: Skilled at teaching, coaching, and mentoring leaders to build their skills and proactively mitigate employee relations issues.

• Active Listener: Asks “tell me more” and “help me understand” questions to gain clarity and understanding before making changes or offering solutions.

• Personal Attributes: Approachable, humble, kind, and eager to understand the organization’s dynamics and people.

Education & Experience

• Bachelor’s degree in human resources, or related field preferred; human resources diploma or certificate with appropriate experience also considered

• 7+ years’ human resources generalist experience including employee relations; track record of practical policy application and collaborative problem-solving

• 3+ years’ leadership experience, including mentoring and coaching small teams

• Capable and eager to develop leadership skills with an eye to moving to the next level in 3 to 5 years

• Experience with or exposure to non-profit and/or social services organizations

Assets

• Non-profit Human Resources leadership experience

• Experience using and/or implementing UKG or other Human Resources Information Systems (HRISs)

• CPHR designation or working towards designation